Services Offered
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Review Highlights
“As first time home buyers both RJ & Kim were wonderful at walking us through the process & answering any questions we had.” in 5 reviews
“They sold our house for over asking price within the first two days it was on the market!” in 2 reviews
“We worked with Alex Burden and Greg Senderhauf on the recent sale of our home.” in 2 reviews
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About the Business
Business owner information
Lance and Karen K.
The Kenmore Team is a full-service Real Estate Firm assisting customers in residential resale and new construction, commercial leasing and sales, property management, and construction services in Tri-Cities, Washington (Richland, Kennewick, Pasco) and surrounding areas. Working as part of a powerful team we provide our clients with exceptional customer service, technology, and most importantly results!
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Recommended Reviews
Overall rating
24 reviews
5 stars
4 stars
3 stars
2 stars
1 star
- Kirby M.Kennewick, WA1021014Mar 25, 2024
We started looking for homes about a year ago with Jeremy Asmus through Kenmore and appreciated him so much on our way to finding the perfect house! He was always on our side and helped make our first home buying experience as simple and stress-free as possible. He was fantastic about answering all our questions and giving us good advice. Jeremy was always available for home tours on a moments notice. He was prompt with his responses and always seemed prepared. We would recommend him to anyone!
Helpful 0Thanks 0Love this 0Oh no 0 - DeVon C.West Richland, WA06Jul 5, 2023
I recently joined the Kenmore team because I was tired of being a property manager. I brought them a completely remodeled property. Everything was freshly painted inside and out. When I walked through it with them, we discussed how they would be a little move in cleaning cleaning, since everything was brand new. I expected that agreement to be honored
When I got the cleaning bill, I was dismayed. I was charge for full cleaning as if it was a move in disaster. WhenI inquired they told me three cleaning staff had to mop the newly painted already mopped floor five or six times. That is a complete fabrication or they were milking the job. I had a witness with me before they cleaned and took pictures so I disputed this claim.
Kenmore operations refuses to do any kind of dispute, resolution, even though we discussed the lower cleaning rate, New customers might want to check out the dispute resolution process as so far my emails are ignored by the operations manager, with no response after disputing for two months. My issue is basic principle. I do not like it when people take it advantage of me or not honoring agreements.
I am keeping my eyes open as this is my first experience with Kenmore Team. I have had to work with the operations team on Appliance Repair, and we have had a modicum of success there. I am just I'm unhappy about the lack of dispute resolution and complete lack of communication regarding my concern. I guess I'm just supposed to suck it up when they thrust bills on me that I don't agree with.Helpful 0Thanks 0Love this 0Oh no 0 - FirstSergeant O.Bristol, CT0153Jan 17, 2023
The Kenmore Team of agents helped us every step of the way to sell our home. The agents are very responsive and pleasant to work with. Our sale went off without a hitch.
Helpful 0Thanks 0Love this 0Oh no 0 - Britney F.Pasco, WA231Aug 13, 2023
David was an excellent realtor and the best one that we have worked with to date! He was very knowledgeable and extremely patient with us! He was also very responsive, even outside of regular business hours. I would recommend David Price and the Kenmore team to anyone interested in buying/selling their home!
Helpful 0Thanks 0Love this 0Oh no 0 - Ruben R.East Palo Alto, CA2221Jan 4, 2023
Great team and pleasure to work with in the sell of my home. Highly recommend. Will use again in the future
Helpful 0Thanks 0Love this 0Oh no 0 - Dave W.Covington, WA051Jan 12, 2023
If I could give zero stars I would. Do not use this management company and especially Julie Collins, she will ignore your service requests. Completely forget about conversations you have had with her regarding upcoming rental renewals and do not care about anything but the homeowner's perspective when it comes to renewals regardless of your credit, your rental history, or the condition of the home. A company only out for the homeowner, not the renter don't waste your time with this company.
Helpful 0Thanks 0Love this 0Oh no 0 - Salah L.Kirkland, WA2751Nov 23, 2020
Cindy was great, it was our first time buying a house so my wife and I didn't know what to look for in our future Home. Cindy was extremely patient and knowledgeable. She answered all our questions, she showed us houses within different price ranges and she explained what to look for in a house. When we found the right house she helped us with the negotiates. Then when we signed the contract cindy and Holly helped us to close on the house, it was extremely smooth process, they followed up on all the repairs we requested and all the inspections.
I highly recommend working with Cindy Patrick.Helpful 0Thanks 0Love this 0Oh no 0 - Lauren W.Las Vegas, NV41935Oct 8, 2020
We had such an incredible experience working with Tyson and his team. Tyson was readily available to show us homes last minute and was very knowledgeable about the different areas and provided us with great advice. Tyson and his team were very communicative during the closing process and were always willing to answer our questions. I would highly recommend them.
Helpful 0Thanks 0Love this 0Oh no 0 - Krysteena H.WA, WA4575Apr 9, 2019
We had a great experience with Alex, Holly and the whole Kenmore team. We sold our house in two days, Plus they were very responsive to all of our questions. Thanks for your help!
Helpful 0Thanks 0Love this 0Oh no 0 - Heather T.Kennewick, WA5541Jul 3, 2018
If you're looking to sell your home and you want an agent that is knowledgeable about the area in which you live, will treat selling your home as if it's their own, paired with excellent customer service & communication skills, look no further than selling agent Kellen Adcock & Kim Breckon Osmonson. The Kenmore Team and these agents work hard to ensure that the selling process is as painless as possible. Highly recommended! I've already started spreading the word!
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